While on the Portfolio Analytics team at nCino, a SaaS financial tech company, I utilized emerging AI tools and complex UX problem-solving to redesign two key aspects of the reporting workflow.

I led the team's user research efforts and helped shift our direction by asking a critical question. This case study showcases how asking the right question led to a more meaningful and strategic solution.

Designed a brand-aligned pottery class booking system for Throw Art Studio, simplifying the process for customers.